Wednesday, June 29, 2011

Apple issuing refunds for FCPX

Coming straight off the back of the news that Taiwaneese law now states that Apple must offer a 7-day money back guarantee on ALL apps purchased through the apple store, it has come to my attention that refunds are being issued for FCPX all around the world, even though Apple has a blanket return and refund policy.

This is a no-brainer, which could've resulted in a massive revolt against the Apple corporation is they refused to acknowledge the obvious short comings of this software.

Here is the letter that confirms refunds are being handed out -

"Moving forward, I understand that you are not satisfied with the app "Final Cut Pro". I can certainly appreciate you would like a refund, and I would be more than happy to help you out with this today. In five to seven business days, a credit of £179.99 should be posted to the credit card that appears on the receipt for that purchase.

Please note that this is a one time exception because the iTunes Terms and Conditions state that all sales are final."

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